I ordered this product on October 3rd, and today, October 6th it arrived. What an incredibly quick (and free) shipping! The packaging is so brilliantly put together, and the Karmin G3 Pro itself is the BEST around. I have never had such a great straightener before and I've tried numerous brands. My hair is a little on the curly/thick side but the Karmin has no problem smoothing every inch out. Though a bit pricey- TOTALLY WORTH EVERY PENNY especially when it will last for years if taken well care of. The two little bonus products: HAi Elite round brush and the H2PRO Next 1 Minute Hair Treatment were a nice surprise.. thank you Hair Products Pro for superb customer service, you deliver that 100% satisfaction.